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Delivery Information For UK Residents (incl. NI)
Our delivery services and charges are listed in the below. Please select the option that is best for you at the checkout page.
UK Saver Delivery 4 working days – if ordered before 7:00pm - £3.99
UK Saturday Delivery (To arrive the Following Saturday) – for orders placed before 4:00pm the Friday before. - £6.99
UK Next Day Delivery - 1 working day – if ordered before 7pm - £5.99
Where we have advertised the Next Day Delivery service or the UK Saver Delivery service at reduced rates as part of a promotion, this delivery rate promotion will only apply to orders which have a value of £10 or more.
UK SAVER DELIVERY – WHEN WILL I RECEIVE MY ORDER?
If you choose to have your goods delivered by UK Saver Delivery, we aim to deliver your goods within 4 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 19:00 (7:00pm). We have indicated the estimated delivery times in the below table as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.
Please be advised that UK Saver Delivery is not possible over the weekend or on Bank Holidays.
UK NEXT DAY DELIVERY – WHEN WILL I RECEIVE MY ORDER?
To receive your order the next day you must place your order by no later than 19:00 (7pm). However, please note there are some exceptions as explained below,
Orders placed after 7pm on Thursday but before 7pm on Friday, will be delivered on Saturday.
Orders placed after 7pm on Friday but before 12:00 on Sunday, will be delivered the following Monday.
Orders placed after 12:00 on Sunday will be delivered the following Tuesday.
Unfortunately Next Day Delivery is not yet available for Northern Ireland, this is something we are currently working on improving.
UK SATURDAY DELIVERY
To receive UK Saturday Delivery for the following Saturday, orders must be made before 3:00pm on the Friday before. Unfortunately, Saturday delivery is only available for UK deliveries. We are very sorry but we cannot offer Saturday delivery to the following postcodes:
AB (All), BT68, BT69, BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT81, BT82, BT92, BT93, BT94, DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3
WHAT DELIVERY CARRIERS DO YOU USE?
We use Royal Mail, DX Mail or Hermes for UK Deliveries.
WHAT IF NO ONE IS IN?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
WHERE DO YOU DELIVER?
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days – Channel Islands, Highlands & Islands of Scotland, Shetlands and Northern Ireland.
HOW CAN I TRACK MY PARCEL?
You can track your parcel’s journey using our tracking service:
Boohoo Tracking service - Boohoo.com
