Boohoo Help Blog |
Our Boohoo Customer Services team are dedicated to bringing you the best possible fashion retail experience. For help and advice you can find information here or you can tweet us at @boohoo_cshelp or follow us on Facebook at boohooOfficial xxx |
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International and ROI Delivery Information
Our delivery services and charges are listed in the below. Please select the option that is best for you at the checkout page.
Republic of Ireland - 2 to 3 working days - if ordered before 7:00pm - £4.99
Europe - 5 – 10 working days - £6.99
Turkey - 7 – 14 working days - £6.99
USA & Canada - 7 – 14 working days - £6.99
Australia & New Zealand - 7 – 14 working days - £6.99
United Arab Emirates - 7 – 14 working days - £6.99
Please note, for UK and Republic of Ireland orders, these prices are constant regardless of the size and value of the parcel. For all other international deliveries there is a maximum of 6 items per order.
We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 19:00 (7.00pm) in order to receive it in the next 2 to 3 working days.
Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.
International Delivery Service
We currently offer an International Delivery Service which includes USA, Canada, New Zealand, United Arab Emirates and certain countries within Europe.
Due to individual country custom requirements we unfortunately do not deliver to the following destinations – Andorra, Canary Islands, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State. We apologise for any inconvenience caused.
WHAT IF NO ONE IS IN?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
HOW CAN I TRACK MY PARCEL?
You can track your parcel’s journey in any one of these tracking services:
Royal Mail - http://www.royalmail.com/trackandtrace (This normally begins with RJ or something similar)
AnPost - http://track.anpost.ie/track/trackone.html (For Irish Post)
Once the parcel has left our UK carriers and entered another country our tracking systems unfortunately no longer work. We apologise for any inconvenience this may cause.
If you are in America you can use the USPS tracking system -
